Answers for both the UHUNT marketplace and the partner portal — booking, payments, documents, cancellations and outfitter onboarding. Answers for both the marketplace and the partner portal.
Questions from hunters booking experiences through UHUNT.
Every outfitter on UHUNT goes through a verification process that includes reviewing the information they provide, assessing their experience, references, and reliability. When possible, we also carry out direct on-site checks.
Browse available experiences and choose the one that interests you. Before submitting a booking request, you can contact UHUNT at any time for more details about the experience, to clarify any questions, or for help choosing. Once dates and preferences are set and availability is confirmed, the booking is finalized with a deposit—typically 30% of the total. The balance is paid according to the terms stated in the offer.
Yes. Cancellation policies vary by outfitter but generally offer a full refund up to 60 days before the hunt. Modifications can be made by contacting your hunt advisor.
UHUNT supports USD, EUR, GBP, CAD, AUD and ZAR. Prices auto-convert based on your location.
Our support team is available 24/7 during your trip. Contact your hunt advisor directly or reach us via email or phone.
Questions from outfitters using the UHUNT operating workspace.
The Partner Portal is UHUNT’s operating workspace for outfitters. From one place you can: • create and manage the offers published on the platform; • view requests and bookings; • organize availability and activities through the calendar; • communicate with clients via messaging; • manage the CRM with hunter contacts and details, including clients acquired outside the marketplace; • collect and check hunter documents, with requirements and expiry dates tracked for every booking; • monitor performance, available quotas, and harvests; • track payments, transactions, and financial data; • update your profile and business information. This way you can manage both clients from UHUNT and those acquired through your usual channels.
Partners enter their bank details in the dedicated section of their UHUNT profile. After our team verifies the information, the deposit paid by the client at booking is credited to the partner’s designated bank account. For the remaining balance, the partner sets the payment terms for each experience—either collecting it through the UHUNT platform or via alternative methods such as bank transfer or payment on site.
Yes. The UHUNT workspace is available through subscription plans dedicated to outfitters. Inside the Partner Portal you can view your active plan, included features, expiration date, and next renewal.
Start from the partner onboarding flow, submit your lodge and operational details and once approved you can access the full portal with your UHUNT account.